Senior Manager - Admissions & Operations

Job Summary & Overview

Lead and drive strategic student enrollment operations, mentor team leads and counselors, establish university partnerships, and scale quarterly revenue targets.

Key Responsibilities

• Oversee daily student counseling operations across online and ODL university degree programs.
• Define revenue targets, allocate lead pools, and mentor Team Leaders to maximize conversion rates.
• Collaborate with university partners and management to optimize admission strategies and onboarding.
• Implement robust performance metrics, QA checks, and team training programs.
• Analyze weekly admission reports and present growth trajectories to executive leadership.

Eligibility Criteria & Requirements

• Minimum 4 to 8 years of proven experience in EdTech, Higher Education Admissions, or Business Operations.
• Proven track record of managing multi-tier teams (Team Leaders & Admission Counselors).
• Strong analytical capability to track conversion funnels, lead generation campaigns, and counselor performance.
• Exceptional communication, leadership, and conflict-resolution skills.
• Bachelor's degree in any discipline; Master's / MBA is a strong advantage.